Ten years ago, I wrote a book about what business owners could outsource to a virtual assistant. At the time, the concept of hiring someone remotely to manage administrative, marketing, or operational tasks was still relatively new to many entrepreneurs and small business owners. The focus was on efficiency: how a business owner could reclaim time by delegating repetitive or time-consuming tasks to a VA.

Your time is valuable, and getting the right support can make all the difference. But should you bring in a Personal Assistant (PA) or a Virtual Assistant (VA)? Many assume a PA is the natural choice, but in many cases, a VA is the more practical and cost-effective solution. Here’s what you need to know

Customer service has become one of the most important aspects of running a successful business, especially for service-based companies. It’s no longer just about solving problems; it's about building trust, creating loyal customers, and ensuring that people feel valued when they interact with your brand.

Imagine having a partner who not only helps you brainstorm but also keeps you accountable and makes sure your projects actually get done.

Ever feel like you're drowning in a sea of paperwork and admin tasks, and the fun part of running your business is slipping away? Well, get ready for the magic on how outsourcing can be your go-to support, not just streamlining stuff but helping you achieve your business and lifestyle dreams.

Remote working and the huge rise in the creation of new businesses, the role of virtual assistants has become increasingly pivotal.

Choosing the right virtual assistant is a not to be taken lightly these days. To ensure you make the most informed decision for your business, here are some areas for you to consider before having those conversations with potential VAs.

In the ever-evolving landscape of business in 2023, the decision to employ someone, be it a friend or a professional, has taken on a new dimension.

Your staff announcing annual holiday strikes panic into the heart of most business managers. This overview comparing the pros and cons of temp staff vs Virtual Assistants, may give you comfort and some food for thought.

If we set to work to create a presentation 10 years ago, there was only one place we would head to – Microsoft PowerPoint. However, over recent years, Canva has become increasingly popular and users are now using it to design a wide range of visuals, including presentations.