Integrated Team — FAQs2026-09-23T22:19:14+01:00

Integrated Team — FAQs

These are the questions established businesses ask most before bringing on an Integrated Team.

What is the Integrated Team?2026-09-23T21:52:27+01:00

A UK-based, multi-skilled team built around the areas of your business that need more capacity, with one team lead as your single point of contact. One invoice, one relationship and no payroll or HR to manage.

How is this different from hiring another employee?2026-09-23T21:55:16+01:00

One employee gives you one set of skills for one salary. The Integrated Team gives you access to a range of skills, coordinated by a single team lead, for a similar level of investment and without recruitment, payroll or HR to manage.

How is this different from a single virtual assistant?2026-09-23T22:02:05+01:00

A VA is one person covering what they can. The Integrated Team gives you several people, each covering a different area, coordinated through one team lead so you’re not managing several relationships yourself.

What can the team cover?2026-09-23T22:03:27+01:00

Client communication, administration, CRM management, scheduling, project coordination, marketing implementation and financial admin, among other things. We build the team around what your business actually needs rather than a fixed task list.

How much does it cost?2026-09-23T22:04:53+01:00

The Integrated Team is priced to the equivalent of a single part-time or full-time hire, not a menu of add-ons, with a minimum three-month starting period. We’ll talk through the right structure and investment once we understand your business.

Do we get one point of contact?2026-09-23T22:07:45+01:00

Yes. Your team lead coordinates everyone working on your account and is who you speak to directly.

How quickly can we get started?2026-09-23T22:08:45+01:00

Most Integrated Teams are up and running within two to three weeks of agreeing the arrangement, following a structured onboarding process.

What happens during onboarding?2026-09-23T22:09:41+01:00

We agree access, communication standards, priorities and workflow with you, so the team understands how your business operates before they start.

Will the team understand our business?2026-09-23T22:10:38+01:00

That’s the point of onboarding and the reason we assign a dedicated team lead. The team learns your processes, standards and tone before taking anything on.

Is this suitable for a growing business?2026-09-23T22:11:42+01:00

Yes. It’s built for businesses whose team is already stretched and where growth needs broader support than one more hire would give.

Do we need a long-term contract?2026-09-23T22:14:02+01:00

There’s a minimum three-month starting period, and beyond that the right arrangement depends on the scope of support you need. We’ll talk this through before you commit to anything.

How do we know if this is right for us?2026-09-23T22:14:53+01:00

If your people are stretched, work is slipping or you’re weighing up another hire but need more than one skill set, it’s worth a conversation. We’ll tell you honestly whether the Integrated Team is the right fit.

What access do you need, and how is it secured?2026-09-23T22:15:43+01:00

Depending on what you’d like us to cover, we may need access to your inbox, calendar, CRM or other systems. Access is agreed during onboarding, logins are handled securely and only the team working on your account can see your data.

Is the Integrated Team GDPR-compliant?2026-09-23T22:16:38+01:00

Yes. All client and business data is handled in line with UK GDPR, whether we’re managing your inbox, your CRM or your customer records.

What tools do you work with — do we need to change our systems?2026-09-23T22:17:48+01:00

No. The team works within your existing CRM, inbox, calendar and other software wherever possible, rather than asking you to adopt new systems.

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