You’re probably thinking about your next hire. The workload is there, the need is real and the business can justify another employee. The challenge is that one person covers one area — and what most established Leeds businesses need at this point is broader than that.

Leeds is a competitive city — professional services, financial services, creative and consultancy businesses where the client expectation is high and the margin for inconsistency is low. Enquiries that are not followed up quickly go elsewhere. Clients who stop hearing from the business after the first project do not come back. Invoices that go out late create conversations nobody wants to have. The businesses that hold it all together consistently are the ones that have the right people behind the scenes.

Virtual Hand integrates directly into Leeds businesses as that team. We work in your systems, in your voice, as though we were direct hires — without the cost of building a back-office team from scratch or the time a proper recruitment process takes.

WHAT WE COVER

The Leeds businesses that come to us are typically dealing with one or more of the following:

— Back office and administration that is always running behind
— Leads and enquiries that are not being followed up at the right time
— A prospect pipeline with no consistent process behind it
— Invoices going out late and credit control that falls to the owner
— Scheduling and bookings that depend on one person to manage
— Clients who are not being contacted or retained between projects
— Testimonials and reviews that are never proactively gathered
— Marketing that is inconsistent because there is no one to run it