About Michelle Poole

Michelle started Virtual Hand in 2011. With experience as both a trainer and a PA/EA it made sense to offer these services to clients. The many businesses being supported in the different sectors, as well as the varied work being undertaken means that the team has grown over the years. Michelle loves to talk and help business by both signposting them to others who can help, brain storm ideas or just cut their to-do list in half; at least.

Lightening the Workload: How Virtual Assistants are ‘De-Bugging’ Our Stress

By |2023-10-10T18:38:59+01:00October 10th, 2023|Let's talk about ... you|

Although it's considered normal to feel a little pressure from time to time, chronic stress can lead to more complicated health problems. Reducing anxiety levels will not only improve people's professional lives, but personal lives too.

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Why Customer Service is Key in the Virtual Business World

By |2023-10-10T18:32:21+01:00September 21st, 2023|Let's talk about ... your business|

Whether you operate and traditional brick and mortar establishment or a virtual business, providing exceptional customer service is a vital component of business success. In this post, we will explore why customer service is key in the virtual business world and how it can make or break your business.

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Virtual Assistants are only for the short term – Myth Busting

By |2023-08-21T18:13:23+01:00August 24th, 2023|Let's talk about ... your support network|

Myth 4 of our 5-part series explores the misconceptions around Virtual Assistants being suited to only short-term assignments, rather than dedicated additions to your business team.

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POWERPOINT VS CANVA – WHICH IS BEST?

By |2023-07-27T14:32:48+01:00July 13th, 2023|Let's talk about ... your business support options|

If we set to work to create a presentation 10 years ago, there was only one place we would head to – Microsoft PowerPoint. However, over recent years, Canva has become increasingly popular and users are now using it to design a wide range of visuals, including presentations.

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Pros and Cons of Using an AI Virtual Assistant

By |2023-07-27T14:33:03+01:00July 6th, 2023|Let's talk about ... your business support options|

Artificial Intelligence virtual assistants have become increasingly popular in the business world due to their ability to automate tasks, improve productivity, and enhance customer service. They're like the superhero sidekick you never knew you needed; always ready, creating time and space for you to focus on business growth.

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