What do you give your attendees? A delegate pack comes in varying different guises whether you are training or speaking at an event. The customer service you offer is what counts to people as well [...]

First impressions count – we’ve all heard it but do we apply much credence to it? That first meet and greet sets the standard for the whole day - what do your attendees experience? [...]

Contracts are important to both the client and the supplier and having effective Terms & Conditions in place is all part of running a business and providing goods or a service. However, I provide a [...]

Do I hear you cringe, do I see you duck or are your ears pricking up? The thought of another plan for your business can create another piece of paper for the wall, an [...]

Moving on from the practical lessons which really engage with your audience and are generally lots of fun and activity - what about theory lessons? How to make a boring or technical subject more [...]

When you run a business it comes with many obligations to ensure that your venture is a successful one.  Marketing, customer service, networking and administration are to name a few and if you break each [...]

For those of you that are new to managing social media, or still trying to get a firm grip on understanding  the concept, you may have heard the word ‘Hootsuite’ doing the rounds. Anyone that [...]

The first in my Series to help you with putting on events and we're going to start with planning an event. Starting Out - What do you need to consider? Deciding to put on a workshop/training [...]

Client Reviews are essential for a rewarding VA:Client relationship Why have client reviews? I hear you ask: we talk/communicate all the time - what's so special about a Review Meeting? It is different and essential [...]